SHIPPING POLICY

At Tanache Jewels, we are committed to ensure that you enjoy a hassle-free jewelry shopping experience.

One-Way Shipping

• We offer FREE shipping across the UAE, Kuwait, Saudi Arabia,Oman, Qatar, Bahrain.
• Shipments to countries apart from the above are chargeable at an additional shipping cost.

Custom Charges and Duties

International shipments can be processed online. Customs processes and import duties are the responsibility of the customer; please check with your local customs office for information.

For further details you can email us on online@tanachejewels.com | support@tanachejewels.com

Return Shipping

• Shipping charge of 25 AED for all returns from within the UAE. We will provide a return shipping label, so that your return process is seamless and easy.
• Shipping fees need to be paid as per actual by the customer for return orders from all countries outside the UAE. Please check our return policy .

Shipping Timeline

Tanache Jewels is committed to timely delivery for your order. However, delivery delays due to inclement weather conditions, carrier delays or incorrect addresses are beyond our control.

Our estimated delivery time does not include the time it will take for local customs to release international orders.

You will receive an email confirmation once your order is shipped.

• We offer same day delivery within Dubai.
• For other UAE Emirates orders are delivered within 3 to 4 working days from the date of order.
• For other GCC countries orders are delivered within 7-10 working days from the date of order.
• International (Outside GCC) orders are delivered within 7-10 days from the date of order.
• All customized orders are shipped within 3-4 weeks from the order date.
• Out of stock items will be shipped within 3- 4 weeks from the date of order.

Delivery Partners

• We use trusted delivery companies such has FedEx, Quiqup & Beone for all our shipments.
• An alternative shipping method may be used when deemed appropriate to reach your target destination and target delivery date.

Shipment Insurance

For your protection, Tanache Jewels always:

• Insures and registers all items for their full value.
• Requires that all deliveries be made to a physical business or home address only. We do not ship to P.O. box addresses.

Track your order

We make it easy for you to know how soon you can expect the delivery of your product. Once your order is shipped, we send you a shipment email & message along with the tracking number for you to track the product.

Planning a gift?

If your Tanache Jewels purchase is meant to be a gift for someone and you want us to keep it a surprise, we can ship your order to the desired location—just make a comment in the customer notes section at checkout.

Need more help? We’re here to help you 24*7

Get in touch via email: Send in your queries at online@tanachejewels.com | support@tanachejewels.com ​
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Call Us: Connect with us at +971 52 171 9900
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